Senior Technical Writer

Do you have a knack for simplifying complex concepts? Do you enjoy breaking down intricate technical details into clear and concise content that empowers users? If you're looking to bring your expertise to a dynamic team where your work truly makes an impact, we'd love to have you on board. Join us in shaping intuitive, user-centred documentation that brings our cutting-edge products to life for users worldwide.

As a Senior Technical Writer, you will collaborate closely with cross-functional teams, including tech, product and design, to ensure our documentation is accurate and user-friendly. In this role, you will leverage your experience to mentor junior writers, lead documentation projects, and develop documentation for complex products.

Roles and Responsibilities

• Technical Writing and Product Documentation
• Gather information through product specification docs, interviews, product demos and product exploration.
• Work closely with Product Management and Engineering to understand the concepts well and create well-thought-through documents.
• Use aids like diagrams, flowcharts and videos in the articles to explain the concepts better.
• Conduct peer review, editing and proofreading.
• Continuously work towards improving the content quality.
• Work with internal teams, identify the documentation bugs and gaps and work on the feedback.

Required Skills and Experience

• 6+ years of experience in technical writing
• Excellent communication skills in English (written and verbal)
• Experience in driving complex projects end-to-end: performing effort estimation, defining scope and managing stakeholder expectations
• Proven work experience in developing procedural software documentation.
• Ability to quickly grasp complex technical concepts and convert them into a consumable form using examples, images and videos
• Ability to probe, ask questions and research
• Quick learner
• Excellent team player

Good to Have

• Exposure to API documentation
• Market and competitor research and analysis