Content Designer

Location: remote, UK

Salary: £42-46k

Hours: 35 hrs per week (flexible working requests considered)

Contract type: Permanent

Application deadline: 30 April 2025

Interview Dates: week commencing 12 May 2025

Join our team

Do you thrive from designing, building and iterating services and products with the user at the heart to create impact across our passionate and growing charity?

You'd be joining a team who:

• Design, build and iterate services and products, but are not limited to digital
• Work on discoveries, prototypes and continuous improvements that span the charity
• Translate and join up user and organisational needs into the end-to-end design and delivery of valuable services, no matter the channel

The role

We work in a matrix way therefore you will work across the charity in different projects.

Our Content Designers develop content strategy and solutions for complex problems and services. In this role, you will:

• Create and translate user stories into needs-led content and experiences, recommending appropriate design approaches.
• Make complex information and processes easy to understand, presenting the right information in the right format to meet user need.
• Design the structure, layout, and hierarchy of content to meet user needs.

You

As a Content Designer, you will use insight and evidence to design user-centred content and experiences for RNID’s products and services. You will use your experience in content design to proactively deliver the organisation’s objectives, collaborating with colleagues to develop and embed Agile ways of working. You will apply content design standards and methods to make sure our solutions are based on evidenced need, highlighting opportunities for improvement across our work.

Person specification

• Confident, purpose driven and have a knowledge or willingness to learn about deaf culture.
• Proven experience in UX writing and content design for digital products.
• Excellent communication and collaboration skills, with the ability to work closely with designers, researchers, subject-matter experts and product managers.
• Experience applying content standards to your work e.g. style guides.
• Knowledge of accessibility best practice for digital content e.g. WCAG.
• Understanding and experience of user research methods and the ability to translate insights into actionable design strategy.

Qualifications

Professional experience in content design. No formal qualifications are needed for this role.

What We Can Offer You

Your benefits include:

• 28 days annual leave plus all bank holidays
• Plus 2 wellbeing days for extra flexibility
• Sickness benefit entitlement from day 1
• Fully remote working with no core hours
• £26 remote working allowance every month
• In person whole staff conferences throughout the year
• Pension scheme with 4% employer contribution
• Life Assurance of 2 x annual salary
• Employee assistance programme that provides counselling sessions
• Additional benefits for maternity, paternity and adoption
• Hospital Saturday Fund health benefit
• Access to an event ticketing platform

Our commitment to diversity

We are committed to supporting our staff including making reasonable adjustments. If you require support to apply for or fulfil the requirements of this role, please inform us so we can discuss the options with you.

Disability Confident

Disability Confident is a government scheme designed to encourage employers to recruit and retain disabled people and those with health conditions. It has replaced the previous Two Ticks Positive About Disabled People scheme that you may have heard of.

RNID is proud to be a member of Disability Confident and as a Disability Confident Leader we recognise the value disabled people bring to RNID. We offer interviews to any candidate that tells us they have a disability and meets the minimum criteria for the role.