Job description
A leading global e-commerce and logistics company is seeking a UX Writer to join its team in Bellevue, WA. This role is ideal for a strategic content professional with a passion for content strategy, UX writing, and cross-functional collaboration. As a key partner to UX designers, product managers, researchers, and engineers, you will craft clear, concise, and effective UX content that enhances customer shopping experiences and supports delivery drivers in safely and efficiently completing their routes.
Location: Bellevue, WA (hybrid-onsite 3 days/week)
Pay Rate: $85-90/hour
Contract Duration: 9 months
Hours: 40 hours/week
This is an exciting opportunity to work on high-visibility, high-impact initiatives, ensuring that the user experience is seamless, intuitive, and engaging across a global audience. The ideal candidate will have a strong background in mobile app UX writing, content strategy, and data-driven iteration.
Key Responsibilities:
- Write clear, concise, and user-friendly UX content for mobile and web experiences, ensuring alignment with brand voice and accessibility best practices.
- Develop and execute content strategy for high-profile, complex UX initiatives, contributing to a seamless and intuitive user journey.
- Partner closely with UX designers, researchers, product managers, and engineers to integrate content into the product design and development process.
- Conduct content audits and user research, using data insights to iterate and refine UX copy for maximum clarity and impact.
- Advocate for content-first design and educate partners on UX writing best practices through documentation, training, and process improvements.
- Ensure consistency across touchpoints by maintaining and contributing to design systems, content guidelines, and voice and tone frameworks.
- Work in Figma and other design tools to collaborate on UI content, ensuring seamless integration within product interfaces.
- Contribute to a culture of continuous improvement by staying informed on industry trends, best practices, and innovations in UX writing and content design.
Qualifications:
- 4+ years of professional UX writing experience in digital products, with a strong emphasis on mobile apps.
- Proven ability to craft engaging, concise, and accessible content that enhances user experiences and aligns with business goals.
- Experience in B2C e-commerce or other complex digital ecosystems preferred.
- Strong understanding of content strategy, information architecture, and user-centered design principles.
- Proficiency in Figma and other UX design tools to collaborate with cross-functional teams.
- Excellent communication and collaboration skills, with the ability to advocate for UX writing and influence stakeholders.
- Experience working in agile development environments and iterating content based on user feedback and data insights.
