Web Content Manager

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Job Description

Manage and maintain content on the sage.com CMS platform in alignment with global marketing strategy. Ensuring expert delivery and deployment of changes to the Master Site portfolio, whilst taking ownership and responsibility for maintaining brand standards, CMS policies, templates and SLA’s.

Key Responsibilities

Key accountabilities and decision ownership:

• Support strategic updates on sage.com as assigned by Web Strategy & Delivery managers gaining approval, acceptance and publishing of localised and Master Site pages.
• Maintain and update the Master Site portfolio and required assets (copy, images, files) as requested as part of projects or ongoing optimisations.
• Ensure all changes to the Master Site portfolio are approved with the Global Page Owner, leveraging existing CMS templates.
• Prioritise assigned requests and associated tasks, and ensure all communication relating to requests is contained within the relevant system(s) - primarily Workfront.
• Support the technical review / Quality Assurance of all pages published within the portfolio - ensuring error free and correct rendering within defined parameters.
• Work with the Web Strategy Manager and local market to identify optimisation opportunities, and with WCO to implement personalisation and a/b testing.
• Adhere to and actively promote the use of the Web Operating Model with marketing stakeholders.
• Identify best practice and contribute to the documentation of WCM processes and sharing via team collaboration space.