Senior Content Strategist

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Job Category: Marketing & Communications

About Salesforce:

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Product Marketing & Thought Leadership team is the strategic voice behind how Slack shows up in the market. We shape the company's narrative, define its messaging architecture, and build the content and influence engine that establishes Slack as the definitive leader in the future of work. That means crafting the arguments that move analysts, the content that earns attention, and the category frameworks that make Slack impossible to ignore. We don't just describe what Slack does — we define what the market believes about where work is going.

About The Role:

Slack is redefining what it means to work — not just with other people, but with AI. As the multiplayer OS for AI, Slack is the only place where human and agent collaboration actually happens at scale. We're looking for a senior content strategist and writer who can make that story impossible to ignore. This is a hands-on creative role for someone who thinks in narratives and writes in arguments. You'll own Slack's most important external content — from category-defining whitepapers and trend reports to launch narratives and executive thought leadership — and set the editorial standard for how Slack shows up in the market. You'll report to the Director of External Narrative & Influence and work at the center of product marketing, editorial strategy, and market storytelling.

What You'll Do

• Define and own Slack's editorial POV — develop the ideas, angles, and arguments that make Slack's content worth reading; go beyond feature explanation to genuine market insight
• Write and produce anchor thought leadership — whitepapers, trend reports, narrative essays, and POV pieces that establish Slack's position at the frontier of how AI and humans work together
• Own content for major product launches — develop the content narrative for Slack's biggest moments; translate product and messaging into content that earns attention and drives pipeline
• Shape Slack's digital content presence — partner with the web PMM on content strategy for slack.com; ensure the site tells a coherent, compelling story at every touchpoint
• Support executive thought leadership — ghostwrite bylines, LinkedIn content, and long-form pieces for Slack's senior leadership; capture voice without losing edge
• Set the bar — establish Slack's editorial standards, content quality benchmarks, and voice guidelines for thought leadership; be the internal expert others come to for what great looks like

What We're Looking For

• 7+ years in content strategy, product marketing, or editorial — with a portfolio that demonstrates both strategic thinking and exceptional writing
• A track record of producing content that did something: shifted perception, drove pipeline, earned press, sparked conversation
• Deep comfort at the intersection of product and market narrative — you can read a positioning doc and turn it into content that doesn't sound like one
• Experience owning content for major product or GTM moments, not just contributing to them
• Strong editorial judgment — you know the difference between content that informs and content that moves people, and you consistently produce the latter
• Fluency in the AI, enterprise software, or future-of-work space is a strong plus; genuine curiosity about where work is heading is a must

Why This Role, Why Now

The question of where AI actually works — not just exists, but works, for real people, on real teams — is one of the defining business conversations of enterprise AI in this decade. Slack has a clear and compelling answer. This role exists to make sure the world hears it.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States,

compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $143,400 - $216,900 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.