Content Designer

Ko wai mātou? - About us

As New Zealand's largest telecommunications and digital services company, Spark’s purpose is to help all of New Zealand win big in a digital world. We provide mobile, broadband, and digital services to millions of New Zealanders and thousands of New Zealand businesses. We operate in an exciting and constantly evolving industry, where the pace of change brings new and unique challenges every day, so we operate using Agile ways of working to allow us to meet the fast-changing needs of our customers. Agile replaces the traditional hierarchical organisational structure to produce a transparent, collaborative environment with highly productive teams who are empowered to deliver better outcomes for our customers, communities, and all of New Zealand.

Mō tēnei tūranga mahi - About the role:

We’re offering a 6-month fixed term opportunity to join Spark New Zealand in the Content Design chapter. As a Content Designer, you’ll help write and edit clear, accessible, creative and on-brand messaging across Spark’s digital channels – including websites, knowledge bases, eDMs, and SMS. You’ll mainly work in Adobe Experience Manager (AEM), using the visual editor and some basic HTML. You’ll be based in a squad bringing content to life across Spark’s digital channels - from campaigns to everyday customer journeys. You’ll work with talented people from other crafts and be supported by the Content Design chapter. This is a contract role and only available to applicants who are eligible to work in New Zealand. It is based on-site either in our office in Auckland CBD or Wellington CBD.

Ngā mahi o ia rā – Daily tasks

We work in Agile squads, where your work could involve:

• Digital content strategy aligning business goals and customer needs
• Building web pages
• Working closely with the SEO lead
• Writing readable, on-brand copy
• Maintaining content on the website and app
• Updating knowledgebase content
• Building basic forms
• Reviewing eDM copy
• Basic photo editing

We follow best practices in content strategy and accessibility and we’re always exploring ways to improve processes through AI and automation.

Tō wheako- your experience

Ideally, you’ll have at least a couple of years’ experience in digital content or digital marketing and a qualification in digital, marketing, communications or design. You'll have knowledge and skills in:

• Copywriting, copy-editing and communications
• Web design and UX
• SEO
• Digital accessibility
• Content strategy
• Basic HTML
• CMS experience - Adobe Experience Manager would be an advantage

You’ll be a strong communicator, have a great attitude, be comfortable working with many stakeholders and be assertive enough to advocate for high quality work that puts the customer first.

He aha te take e uru ai koe ki a mātou – So, why choose us?

Te Kanorau me te Whakawhāiti mai - Diversity and Inclusion:

At Spark, we are constantly looking for ways to build a more inclusive culture. Our vision is for diversity and inclusion to be “how things are done at Spark”, embedded into our day-to-day activities, standards, and business practices. We want you to feel totally comfortable bringing your whole self to work regardless of your gender, ethnicity, orientation, age, or ability.

Toitū - Sustainability:

Sustainability is a key focus for us. We are dedicated to supporting Aotearoa New Zealand’s recovery and economic transformation. The principle of equity is at the very heart of our approach, and we remain committed to working in partnership to make a positive contribution to digital equity in line with our focus on Diversity and Inclusion.

Ngā pūkenga Motuhake – the must haves:

Due to the nature and urgency of this role, we are only considering applicants that are based in New Zealand with permanent residency, citizenship, or a valid work visa (with at least 18 months remaining) Please include a cover letter with your application.