Technical Writer

Requisition ID: 165049

Job Category: Engineering / Science

Job Level: Individual Contributor

Business Unit: Engineering, Planning & Strategy

Work Type: Hybrid

Job Location: Concord

Department Overview

Enterprise Service Delivery (ESD) is focused on ensuring the safe and reliable services to all our Line of Business partners. The Aviation Services department resides within the ESD organization. Aviation Services provides a full range of services; fixed wing, helicopter and UAS, needed for PG&E organizations to safely and efficiently meet Company objectives.

Position Summary

Translates complex procedural information based on business requirements and standards into user-friendly references such as Policy and Procedures, user manuals and job aids. Collaborates with and gathers information from internal and external clients to develop documentation that is easy to understand and use. Performs document editing, document lifecycle management, basic web setup and document publishing.

This position is hybrid, working from your remote office and the Concord Service Center based on business needs.

Salary Range

Bay Area Minimum: $98,000

Bay Area Maximum: $146,000

Job Responsibilities

• Demonstrates broad expertise, knowledge and technical competence and applies to wide ranging issues
• Develops and implements communications, training and change management in support of major change management and implementation initiatives
• Develops new and innovative technical documentation tools, processes and methods
• Leads large, cross-functional and complex technical documentation projects
• May act as a team lead and/or coach to developing employees
• Develops Word, Excel, and PowerPoint templates
• Utilizing Adobe Acrobat to create forms
• Develops Graphics: flowcharts and organization charts
• Applies advanced technical skills to multiple, complex projects as a subject matter expert and project leader across departments when required
• Supports all Aviation Services operating units in the development of standards, procedures, manuals, job aids, attachments, forms, bulletins, and other related technical documents
• Provides technical assistance in the development of safety communications
• Manages lifecycle of all technical documents directly or indirectly associated with Aviation Services

Minimum Qualifications

• Bachelors Degree in English or job-related discipline or equivalent experience
• Job-related experience, 4 years

Desired

• Experience in process improvement
• Experience in project management
• Experience in technical writing
• Experience in content management

Purpose, Virtues and Stands

Our Purpose explains "why" we exist:

• Delivering for our hometowns
• Serving our planet
• Leading with love

Our Virtues capture "who" we need to be:

• Trustworthy
• Empathetic
• Curious
• Tenacious
• Nimble
• Owners

Our Stands are "what" we will achieve together:

• Everyone and everything is always safe
• Catastrophic wildfires shall stop
• It is enjoyable to work with and for PG&E
• Clean and resilient energy for all
• Our work shall create prosperity for all customers and investors

More About Our Company

EEO

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Nice-to-have skills

Powerpoint

Adobe Acrobat

Concord, California

Work experience

General Project Management

Languages

English