Lead Content Strategist

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Lead Specialist Content Strategist working hybrid in METRO MANILA, PHILIPPINES, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

What You'll Be Doing

Do you have a passion for digital and social media marketing? Do you love to think outside the box about new strategies? In this role, you’ll work with the Talent Acquisition Marketing Team in generating leads and applications to proactively meet hiring needs. Your strategic way of thinking will aid in content planning, production, manage sourcing budget, performance analysis and distribution. You’ll contribute to the day- to- day recruitment marketing activities and overall success through analyzing marketing strategies, market research, and content submissions with both digital and offline partnerships.

You'll report to SENIOR MANAGER, TA MARKETING AND COMMUNICATIONS. You’ll contribute to the success of the employee experience as well as the overall success of the team.

During a Typical Day, You'll

• Bring your passion and creativity to strategically create internal and external innovative ad campaigns and content plans specific to client recruiting goals while partnering with creative resources
• Establish goals to meet deadlines, approve creative concepts and oversee partner relations while creating content processes to support corporate teams, referral programs and traditional marketing efforts
• Lead by example, coach and mentor peers
• Analyze the efficiency of content types based on evaluation of key performance indicators for our online and social media strategies both paid and organic

What You Bring To The Role

• Strong background in digital copywriting
• Knowledgeable in search engine optimization, online paid advertising and social media
• Great written and verbal communication skills
• Ability to be flexible during the creative process and shift priorities for business needs

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Ask us about our paid time off (PTO) and wellness and healthcare benefits
• And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit https://mybenefits.ttec.com/?manual for more information.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Primary Location

PH-National Capital-Pasay City, Metro Manila