Job description
Short facts about us:
- We are a global remote-first team of 150+ people on 4 continents and in 10+ countries.
- We have been protecting our clients since 2016.
- The company has raised over $10M in investments.
- More than 200 customers around the world, including Fortune 500, Nasdaq, and high-growth startups choose Wallarm to protect their API and web applications.
- The company passed Y Combinator, the most prestigious incubator in Silicon Valley, from which Dropbox, Stripe, Docker, etc. came out.
Our product:
Wallarm API security solutions provide proven performance to support innovative companies serving millions of users and billions of API requests per month. Hundreds of Security and DevOps teams globally use Wallarm daily to:
- Discover. See every asset across your entire attack surface—from cloud environments to every API endpoint with auto-discovery capabilities.
- Protect. A single suite that goes beyond OWASP Top 10 for full coverage for API specific threats, account takeover, malicious bots, L7 DDoS, and more.
- Respond. Streamline incident response with complete visibility, smart triggers, and active threat verification.
- Test. Automate security testing of your APIs and web assets. Prioritize remediation for every asset, in every environment.
About this opportunity:
We're looking for a DevOps-focused Technical Writer to join our team and take ownership of deployment documentation. Our product offers a wide range of deployment options (Docker, Kubernetes, AWS and more), and your main focus will be creating and maintaining clear, tested, and reliable documentation that helps our customers succeed. That said, your role won't be limited to deployment docs. You'll have full freedom to explore adjacent areas: improve our documentation website, contribute to user onboarding, polish API references, or help shape our internal documentation and writing processes. We're currently a team of two writers, looking for a third person to join us. Our team is deeply embedded in release cycles and product development. Documentation is a core part of the product, and we approach it that way. We actively maintain and evolve it, seek out feedback and collaborate with engineers and designers.
Responsibilities:
- Develop and maintain deployment documentation across various supported methods
- Keep deployment docs up-to-date and aligned with product releases
- Maintain operational docs for deployed nodes, including configuration best practices
- Create troubleshooting guides for common deployment-related issues
- Document our supporting tools and open-source components requiring deployment
- Beyond core focus:
- Improving the public documentation site UX, structure, and features
- Maintaining consistent terminology across product and docs
- Participating in localization and automation of documentation workflows
- Maintaining and polishing API references
Required Qualifications:
- Upper-Intermediate English or higher, with strong writing and editing skills
- Ability to explain complex technical concepts clearly and visually
- Experience documenting deployment processes, configurations, and troubleshooting steps
- Solid understanding of Git and Docs-as-Code workflows
- Experience with Docker and Kubernetes (managing containers, writing manifests, Helm charts)
- Experience with Linux environments
- Knowledge of cloud platforms (e.g., AWS, GCP, Azure)
- Familiarity with CI/CD tools like GitHub Actions, GitLab CI
- Knowledge of static site generators (e.g., Docusaurus, MkDocs)
What we offer:
- Ability to work on a product that makes the Internet safer
- Completely remote work and flexible working hours
- Competitive salary and bonuses
- Paid days off
- Medical insurance
- Working equipment
- Professional development and career growth
