Content Designer

Wells Fargo is seeking for a Content Designer who's passionate about crafting clear, concise, user-centered content. You'll collaborate closely with designers, researchers, product managers, and engineers to create seamless experiences that guide users and help them achieve their goals.

In This Role, You Will

• Develop content and design for online applications and websites
• Work with creative and technical teams to research and design the strategies to implement for online services
• Design and create customer experience elements to support the customer experience strategy as defined by Customer Experience Interaction Designers
• Create or collaborate on new and existing web or multimedia applications
• Ensure consistency throughout the site by utilizing company brand and quality standards
• Work with leaders on development ideas and products
• Collaborate with teams, direct managers and other departments regarding content requirement
• Design content that's simple, intuitive, engaging, and easy to understand across web and mobile platforms.
• Partner with UX, product, and engineering teams to shape product flows, microcopy, and in-app messaging.
• Use data, research, and insights to inform content decisions and iterate based on user feedback.
• Advocate for clarity, consistency, and accessibility in all user-facing content.
• Develop and maintain content guidelines, style guides, and best practices to ensure a consistent voice and tone across all platforms.
• Collaborate with localization teams to ensure content works globally.
• Stay up to date with industry trends, tools, and technologies related to UX writing and content design

Required Qualifications:

• 4+ years of Graphic or Website Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• Experience in UX writing, content design, or a related field.
• A strong portfolio showcasing your ability to craft user-centered content for digital products.
• Ability to simplify complex problems and write for a global audience.
• Experience working with design tools like Figma and collaborating in cross-functional teams.
• Good understanding of information architecture, and UX flows.
• Understanding of accessibility standards and inclusive design practices

Desired Qualifications:

• 4+ years of UX writing/content design skills
• Should have knowledge of writing for digital, mobile and web application.
• Experience with localization and global audiences.
• Familiarity with design systems and style guides.
• Degree in English, Communication, Psychology, Design, Marketing, Journalism, Advertising, or any area that emphasizes storytelling and critical thinking.
• Deep understanding of content design best practices, with experience designing for customer-facing products.

We'd love to see your work! Send your resume, portfolio, and a brief note on why you're excited about this role.

Come join us help shape the future of Wells Fargo through the power of words and design!

Note - Share your resume along with the Portfolio to consider further.

Posting End Date

3 Apr 2025

Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants With Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment And Hiring Requirements

Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Reference Number

R-430431