Job description
Ascent Aviation Services is one of the largest aviation maintenance, repair, overhaul, storage and reclamation operations in the world. Our strength comes from our talented and professional employees who excel through teamwork and enthusiasm. Ascent Aviation Services continues to grow and are continually looking for motivated and career-minded aviation professionals who will support our vision and goals.
Join our Quality team as a Technical Writer and play a key role in supporting compliance, accuracy, and operational excellence within our MRO environment. In this role, you will develop, revise, and maintain critical technical documentation, including manuals, procedures, and quality control documents. The ideal candidate is detail-oriented, highly organized, and experienced in technical writing, with the ability to translate complex processes and regulatory requirements into clear, accurate documentation. Aerospace industry experience is preferred.
Duties/Responsibilities:
- Develop, revise, and maintain MRO and Quality technical documentation, including the Repair Station Manual, policies, procedures, and quality records.
- Collaborate with subject matter experts (SMEs) to gather, verify, and organize technical and regulatory information.
- Write, edit, and format documentation to ensure accuracy, clarity, consistency, and compliance with FAA FAR 145 regulations and industry standards.
- Organize content in a logical, user-friendly format and incorporate diagrams, illustrations, and photographs when applicable.
- Review and update documentation to reflect changes in regulations, procedures, equipment, and best practices.
- Maintain controlled document systems and ensure current revisions are properly distributed, retained, and archived in accordance with company and regulatory requirements.
- Coordinate with operational departments to ensure procedures accurately reflect approved maintenance practices and repair station processes.
- Support maintenance and revision of foreign authority supplements and customer-required procedural documentation as assigned
- Manage document revisions, version control, archiving, and distribution in accordance with company procedures.
- Conduct detailed reviews and internal verification checks to ensure documentation of quality, accuracy, and completeness.
- Partner with Quality and Regulatory Compliance teams to address discrepancies and maintain regulatory compliance.
- Research applicable regulations, standards, manuals, and technical data and coordinate interpretation with Quality and Regulatory Compliance personnel.
- Incorporate approved feedback from internal and external stakeholders into controlled documentation revisions.
- Maintain accurate records and files related to documentation updates, revisions, and approvals.
- Utilize computer systems and communicate with customers, manufacturers, and vendors to obtain and manage technical information related to maintenance activities.
Required Qualifications
- Bachelor’s degree in Technical Writing, English, Communications, Aviation Maintenance, or related field; or equivalent combinations of education and aviation industry experience.
- Strong technical writing and editing skills with a focus on clarity, accuracy, and consistency.
- Ability to communicate complex technical information to a variety of audiences.
- Strong attention to detail and organizational skills with the ability to manage multiple priorities and deadlines.
- Ability to work independently and collaboratively with cross-functional teams.
- Proficiency with Microsoft Word, Adobe Acrobat, and other document publishing tools.
- Experience with document management systems and version control practices.
Preferred Qualifications
- Previous experience as a Technical Writer in the aviation, aerospace, or MRO industry.
- Knowledge of FAA regulations, including FAR 145 requirements and repair station procedures.
- Understanding aviation maintenance and repair processes.
- Experience developing and maintaining compliance-driven technical documentation.
- Experience with SharePoint, LMS, document management systems, PDF markup, and workflow systems.
Physical Requirements
- Ability to sit or stand for extended periods.
- Occasional squatting, lifting, carrying, pushing, or pulling up to 20 pounds.
Equipment Operated
Telephone, personal computer, multiple printers, copy machine, and shredder. May be required to operate additional office equipment not explicitly listed in this description as needed to perform job duties effectively.
Working Conditions
- Maybe required to work in both Marana, AZ and Tucson, AZ locations as business needs to dictate.
- Aircraft maintenance hangar, maintenance offices, flightline.
- Protective Equipment Required: None
Other Duties
Additional duties may be assigned at the discretion of department management.
SMS Requirements
Employees are responsible for performing their duties in accordance with company policies and government regulations. These rules are written in the interest of preserving the lives and the resources entrusted to each employee, and when the rules are violated, the risk of a mishap is usually increased. Employees shall participate in safety education programs and train to recognize hazards on the job and how to report them promptly. As a condition of employment, each member of Ascent Aviation agrees to report errors, incidents, and accidents honestly. An employee who observes an unsafe action or condition should bring it to the attention of supervisors and managers. Certain conditions may allow the employee to easily correct or condition a situation.
Ascent Aviation Services is dedicated to fostering an inclusive work environment. We provide equal employment opportunities and are committed to making reasonable accommodation for qualified individuals with disabilities to enable them to perform the essential functions of their job. If you require any accommodation during the application or interview process, please let us know.
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