Senior Technical Writer

Our client, a multinational company that provides networking solutions to power business is looking for a senior technical writer to join their Wired Applications team. The writer will create and maintain technical documentation for complex networking and platform products, collaborate with global cross-functional teams, and independently manage deliverables across release cycles.

Initial 12 month contract, with a view to longer term work

Immediate start

100% remote work

Key Responsibilities

• Create, review, and maintain technical documentation including Command Reference, User Guide, Configuration Guide, Troubleshooting Guide, Release Notes, and Deployment Guide
• Collaborate with global cross-functional teams, proactively align on deliverables, and surface risks or blockers early — before they impact timelines
• Maintain documentation standards, templates, and information architecture in alignment with the Extreme Networks Style Guide
• Use structured authoring tools and CCMS platforms such as oXygen and Heretto
• Continuously improve existing content for clarity, consistency, and accuracy
• Drive content review and approval workflows with stakeholders, ensuring timely sign-off
• Manage project timelines independently, consistently meet deadlines, and communicate schedule risks proactively with recommended mitigations
• Prepare and submit documents for publishing in compliance with AI quality standards set by the User Enablement team
• Actively engage with AI-assisted documentation workflows, including prompt crafting, output review, and iterative refinement using tools such as Claude, Microsoft Copilot, and Rovo
• Champion a culture of proactive communication — anticipate information gaps, keep cross-functional partners informed without being asked, and raise issues through the right channels at the right time

The ideal candidate is a proactive communicator with deep technical writing expertise, networking domain knowledge, and hands-on experience with AI documentation tools such as Claude, Microsoft Copilot, and Rovo.

About Bárd

Bárd is an award-winning, global technical writing consultancy that's known for its expertise, the quality of its technical writing, its focus on partnership, and the human approach we bring to everything we do. Founded in 1999, we’re the go-to experts for the technical sector in turning complex jargon into clear, engaging content that makes helps our clients create meaningful connections with their audiences. With our remote-first culture and flexible working hours, our talented team delivers top-notch content solutions while enjoying a fulfilling work-life balance. At Bárd, we’re all about building long-term partnerships. Our seamless collaboration and deep expertise ensure we meet our clients' evolving needs with a smile. Want to know more? Visit www.bardglobal.com…