Content Designer

ByteDance is on a mission to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About the team

The Global Payment business unit is responsible for governing payments and financial services across all ByteDance products, including TikTok and TikTok Shop. Our User Experience Design (UED) team is growing at a rapid pace, and we're actively seeking out the best talents to join us on this adventure to drive our growth and provide the best payment service experience for global customers. We are looking for a talented Senior Content Designer to explore, conceptualize, communicate, collaborate, execute and improve the quality of the products.

Responsibilities

• Execute content design and UX writing for ByteDance Global Payment products.
• Lead initiatives to improve our processes and increase our ability to drive impact.
• Craft, proofread, and edit concise, conversational product UI content.
• Contribute to and evolve the content, voice, and style guidelines for ByteDance Global Payment products.
• Meet and align with teams across global time zones to drive a cohesive product narrative.
• Collaborate with and influence design, product, research, and marketing teams in a fast-paced work environment.
• Participate in design critiques to drive consistency and improve content quality across ByteDance Global Payment products.
• Collaborate and exchange insight with fellow Content Designers.

Qualifications

Minimum qualifications

• Experience in banking, digital payments, or financial technology
• Bachelor's degree in English, Journalism, Communications, Technical Writing, UX, HCI, or equivalent practical experience.
• Writing portfolio including, but not limited to: user interface copy, microcopy, user education.
• Experience designing and shipping end-to-end products with complicated flows, multiple scenarios, and edge cases.
• Experience collaborating with product management, product design, user research, engineering, and localization teams.
• Experience using Figma and content management software.

Preferred qualifications

• 5+ years of content design or relevant UX writing experience for e-commerce focused web or mobile applications.
• Proven ability to make smart project prioritization calls.
• Ability to rationalize design choices and content variations.
• Ability to communicate decisions with stakeholders and leadership.
• Ability to drive product strategy and vision.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.