UX Copywriter

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You'll Be Doing

As a UX Copywriter, you'll join the Simplii Financial Digital Experience and Design team responsible for creating engaging and intuitive copy for customer-facing digital applications. You'll develop and maintain UX copy decks, ensuring consistency and quality across all projects. Collaborating with business partners, stakeholders, and various team members, you'll optimize digital content in line with Simplii's editorial standards and WCAG principles. Your proficiency in design tools like Figma will enable seamless integration of copy into design prototypes.

At Simplii Financial we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You'll Succeed

• Copy Development – Author UX copy decks for client-facing content related to Simplii products on multiple platforms, ensuring clarity, consistency, and alignment with brand voice.
• Collaboration – Work closely with business partners, stakeholders, development teams, QA testers, UX and visual designers, researchers, analytics, and accessibility specialists to create and optimize digital content that meets user needs and business goals.
• Quality Assurance – Ensure quality and consistency across copy decks and projects by following version control standards and adhering to Simplii's editorial guidelines.
• Content Maintenance – Revise online and mobile banking content in response to changing business requirements and client needs, maintaining an up-to-date library of UX copy decks.
• Multitasking – Manage multiple project requests simultaneously while meeting tight deadlines, demonstrating strong organizational and time-management skills.
• Design Integration – Utilize proficiency in design tools like Figma to seamlessly integrate copy into design prototypes, enhancing collaboration with design teams.

Who You Are

• Experience – You have experience in UX writing or copywriting, with a strong portfolio demonstrating your ability to create user-centric digital content. Experience in the financial or fintech industry is a plus.
• Education – You have a degree/diploma in English, Communications, Marketing, Design, or a related field.
• Technical Skills – You're proficient in design tools like Figma and familiar with content management systems and version control practices.
• Attention to Detail – You have a keen eye for detail, ensuring accuracy and consistency in all copy deliverables.
• Communication Skills – You possess excellent verbal and written communication skills, enabling effective collaboration with cross-functional teams and stakeholders.
• Adaptability – You're able to adapt to changing business requirements and client needs, revising content accordingly to maintain relevance and effectiveness.
• Values – You bring your real self to work, and you live our values—trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

Subject to plan and program terms and conditions

What You Need To Know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-161 Bay St., 4th

Employment Type

Regular

Weekly Hours

37.5

Skills

Accessibility Standards, Digital Content, Group Problem Solving, Leadership, Persona Creation, Researching, User Behavior, User Experience (UX), User Interface (UI) Design, Wireframing