Senior Content Designer

Depop is a peer-to-peer circular fashion marketplace where anyone can buy, sell and discover secondhand fashion. Our mission is simple: to make fashion circular by making secondhand as exciting and rewarding as buying new. Founded in 2011, Depop's diverse community has helped move resale into the mainstream, where buying secondhand is no longer an alternative, but how people of different ages now engage with fashion. Today, more than 56 million registered users come to Depop to find great value, express their own personal style and give clothes a longer life. We believe that everything you want already exists, and our role is to help people discover it.

Powered by a team of over 500 people, our company is headquartered in London, with offices in New York. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. For more information, visit www.depop.com

We aim to create an inclusive environment where everyone is welcome, no matter who they are or where they're from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users.

We're proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We're continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have.

AI Disclosure: We use AI tools (Google Gemini) to help our team source and review applications for roles with a high volume of applications. These tools assist our recruiters in identifying great talent but do not replace human decision-making. At Depop, every hiring decision is made by a human.

If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to adjustments@depop.com.

We're looking for an experienced Senior Content Designer to join our growing team at Depop.

You'll work across several squads in our Marketplace pillar, helping create a seamless, efficient and trustworthy experience for the Depop community. You'll also support other experience areas as needed. You'll bring content expertise, a user-focused mindset and a collaborative spirit to deliver impact, delight users and help shape the product that's making fashion circular.

Responsibilities

• Own content end-to-end for your experience area(s) across the Depop apps (iOS & Android) and Depop.com
• Partner closely with designers, researchers, product managers and engineers to ship impactful work you're proud of
• Use feedback and user testing results to iterate effectively
• Elevate content quality, defining what good looks like with your teams and providing guidance to non-writers, where necessary
• Work with legal and regulatory teams to make sure content you write is compliant with industry standards and regulations, where necessary
• Contribute to the evolution of content standards at Depop, including writing guidelines and AI best practices

Requirements

• You have a strong portfolio demonstrating your ability to write clear and engaging content for a variety of digital products and platforms
• 5-8+ years experience as a UX writer / content designer
• Experience writing for a US audience, or localising your content
• You're able to balance key user needs with business objectives
• You have a strong understanding of UX design principles and how content influences user behaviour and interaction
• You're able to justify your copy decisions with user research, competitor research or UX best practices
• You have excellent collaboration and communication skills, with the ability to work effectively individually and as part of particular squads where necessary
• You have strong organisational skills and thrive in an environment that requires you to manage multiple projects, with several teams, simultaneously
• You're proficient in Figma and know when AI can and can't help you produce your best work

Heads up, this role probably isn't for you if:

Your experience is mostly in marketing content, advertising, copywriting or journalism – and you have no hands-on experience of content design or working in UX

Additional Information

Health + Mental Wellbeing

• PMI and cash plan healthcare access with Bupa
• Subsidised counselling and coaching with Self Space
• Cycle to Work scheme with options from Evans or the Green Commute Initiative
• Employee Assistance Programme (EAP) for 24/7 confidential support
• Mental Health First Aiders across the business for support and signposting

Work/Life Balance

• 25 days annual leave with option to carry over up to 5 days
• 1 company-wide day off per quarter
• Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options *role dependant
• All offices are dog-friendly
• Ability to work abroad for 4 weeks per year in UK tax treaty countries

Family Life

• 18 weeks of paid parental leave for full-time regular employees
• IVF leave, shared parental leave, and paid emergency parent/carer leave

Learn +amp; Grow

• Development discussions to support continuous learning and professional growth.
• Upskilling our employees with company wide training workshops, materials and resources

Your Future

• Life Insurance (financial compensation of 3x your salary)
• Pension matching up to 6% of full base salary with Aviva… more