Content Design Manager

Content Design Manager

Location: Seattle (preferred) or Singapore

Team Size: Leading a team of ~20, expected to grow to ~40

About the Role

We are looking for an experienced Content Design Manager to lead a global content design and localization team. This individual will be responsible for managing three direct reports and overseeing multiple language-specific teams across four regions. The ideal candidate is a seasoned content leader with a global mindset and a proven background in content design, localization, and cross-functional collaboration.

Key Responsibilities:

• Lead and scale a global content design and localization team.
• Oversee three team leads and collaborate with region-specific content teams across four languages.
• Build and implement global content design guidelines, workflows, and font libraries.
• Ensure consistency and quality across content in different regions and languages.
• Improve English content quality across all product domains.
• Drive the creation of scalable content SOPs that support localization and multiple release timelines.
• Collaborate with cross-functional teams including product managers, designers, and engineers to align content strategy with business goals.

Requirements

• 5+ years of experience in content design, UX writing, or content strategy.
• Proven leadership experience in managing content teams at scale.
• Experience with localization and building content for diverse markets.
• Strong background in industries such as e-commerce, social media, payment platforms, or information platforms.
• Familiarity with SEO, content marketing, and content systems.
• Multilingual proficiency or experience working with multilingual teams preferred.
• Strong understanding of content quality metrics and the ability to deliver high-quality work under tight deadlines.
• Excellent communication and problem-solving skills; able to navigate cross-functional collaboration and handle conflicts effectively.
• Experience working in or with teams across Europe and Latin America is highly preferred.