Technical Writer

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

Impact you will make

Lam Research is a leading global manufacturer of capital equipment for advanced semiconductor production. Technical writers play a critical role in enabling on-time delivery of new products by collaborating closely with engineering teams to develop, review, and release high-quality documentation required for product shipment and customer delivery. In addition, technical writers help address safety-related issues and customer escalations, often under urgent timelines. This ensures accurate and compliant documentation is available to support safe product use in the field and directly contributes to customer satisfaction and successful product adoption.

What You Will Do

The technical writer in this position is responsible for creating and editing technical procedures and manuals for Lam internal and external customers. This regular full-time position will be based in Fremont, California, and the writer will work closely with engineers, core writing staff, and cross-functional teams across Lam Research’s global regions.

Primary Responsibilities

• Create and thoroughly edit technical procedures and manuals for internal and external customers.
• Collaborate with engineers and core writing staff to finalize procedures using Microsoft Word.
• Ensure accuracy, completeness, and timely delivery of technical content.
• Create product manuals in the Content Management System (CMS).
• Obtain information from engineering sources, edit the information for accuracy and completeness, and incorporate it into procedures.
• Attend and contribute to content team meetings, and provide status and plans for future deliverables.

Who We Are Looking For

The ideal candidate for this position must have the following:

• A minimum of a bachelor’s degree, preferably in one of the following fields of study: Technical Writing, English, Communications, or JournalismNote: A different degree (for example, an engineering degree) is acceptable but excellent writing skills are required.
• Minimum of 2 years of writing or editing experience

The following mandatory skills and experience:

• Strong English language skills (this is a MUST have)
• Work experience in Microsoft Word, Excel, and PowerPoint

The following personal skills:

• Excellent editing and writing skills
• Strong attention to detail
• Excellent organizational skills
• Ability to work well in a team environment
• Good communication skills

Preferred Skills

Experience with:

• DITA XML Content Management System (CMS)
• Adobe Acrobat
• SnagIt or an equivalent software tool
• SharePoint
• Adobe Photoshop
• Adobe Illustrator

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Salary

CA San Francisco Bay Area Salary Range for this position: $72,000.00 - $170,000.00.

The above salary range for this position is relevant to applicants that reside or work onsite in the California, San Francisco Bay Area only. Salary offers will depend on factors that include the location you work from, your level, education, training, specific skills, years of experience and comparison to other employees already in this role. Actual salary may vary from salary offered due to numerous factors including but not limited to unpaid time off, unpaid leave, company mandated shutdown, and other relevant factors.

Our Perks And Benefits

At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.