Job description
Location: Remote (Local Allentown PA)
Duration: 6+ months Contract
Job Responsibilities
- Ensure content supports SEO goals, brand standards, and UX style guidelines.
- Be an active participant in the UX product life cycle.
- Plan and facilitate vision and ideation workshops
- Experience designing content for authenticated transactions (banking, ecommerce, telecommunications)
- Experience in leading writing projects from planning and strategy through production.
- Help the Digital Experience group scale and mature our UX writing practice.
- Plan projects, delegate tasks to writers, and provide feedback during content reviews.
- Perform content audits across websites and transactions for multiple operating companies.
- Analyze content for gaps to determine missing content and provide recommendations for based on expertise and research.
- Assess existing content performance and optimize based on SEO best practices and keyword research.
- Develop taxonomies and taxonomy governance for customer- and employee-facing websites.
- Create tools, guidelines, and templates to help colleagues create exceptional content across multiple disciplines.
