Technical Writer

Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.

Your Responsibilities

• Create Release Notes, Installation Guides, User Guides, Quick References, Help (HTML) files, and other assigned content.
• Analyze and translate technical and functional designs into user-friendly client material.
• Collaborate with subject matter experts to obtain an in-depth understanding of the product and the documentation needs.
• Use test environments to research products and services and obtain screen samples for your documentation.
• Adhere to the Microsoft Style Guide and department writing standards.

Need To Have

• Bachelor's degree required. Degree in English, Technical Communications, Professional Writing, or Journalism preferred.
• 2-4 years of hands-on experience with Madcap Flare to create, manage, and publish documentation.
• Hands on experience with Microsoft Word, SharePoint, SnagIT, JIRA, and Confluence.
• Experience creating technical documentation in an Agile environment.
• Proficient at writing content in U.S. English.

Nicet To Have

• Experience writing user interface text and application screen content.
• Related banking industry experience in platforms, banking applications, payments, or online financial solutions.

Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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