Technical Writer

The Assistant Manager (Technical Writer) in Entertainment Technical develops and updates operational, safety, and training documents. This role works with teams and vendors to create, maintain and recommend user-friendly documentation with the goal of upholding record-keeping standards for submissions to local authorities, project tenders, and external safety frameworks.

Key Responsibilities:

• Documentation Development and Implementation: Develop and implement new standard operational procedures, both critical and non-critical for all teams within Entertainment Technical. Work with respective teams and vendors to ensure established standard operational procedures are user friendly and easy to implement.
• Documentation Maintenance and Updates: Maintain and update existing operational, safety, and training procedures documentation within the Entertainment Technical department. Recommend changes, modifications and/or removal of key documents or procedures to further define work operations.
• Administrative Standards Development: Develop administrative standards and procedures that improve record-keeping, standardized training, standardized operations, or safety documentation.
• Regulatory Submissions: Collaborate with teams and vendors to gather information and develop required documentation for local authority, project tender, and external safety submission frameworks.

Required Qualifications:

• Bachelor’s Degree / Diploma in a related discipline.
• 2 years of operational experience in a position requiring compliance with written, technically oriented procedures or documentation.
• Experience in writing and developing training materials, or working in a related scope such as project development or product development is preferred.

Skills / Attributes:

• Competent in Microsoft Office suite, able to edit digital photographs for the purpose of resizing, resolution, adding labels, converting to monochrome, and masking to highlight important areas.
• Knowledge of advanced features of Microsoft Word including, but not limited to, formatting and style tools, tabs, templates, line spacing, tables of contents and graphics.
• Knowledge of the formatting features of Microsoft Excel.
• Ability to create diagrams with the drawing tools in Microsoft Powerpoint.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or scheduled form.
• Ability to generate accurate, to scale drawings, developing and maintaining standards for lineweights, fonts, units of measure.
• Ability to organize drawings in systematic fashion, including development of naming conventions, and revision history tracking.
• Intermediate to advanced competency in Autodesk Autocad software would be an added advantage.
• Willing to perform shift work, including on weekends and Public Holidays.