Senior UX Content Writer

Take responsibility for User communication & UX Writing:

• Oversee performance of all external communication regarding company announcement, policy updates, feature release, content for Application interfaces to deliver business/ product’s messages to end-users
• Write the microcopy in apps and other digital products to well navigate end-users
• Solid understanding of customer insights & segmentation journey to drive content excellence, increase user experience, engagement & loyalty
• Collaborate closely with Product & other business stakeholders to deliver the best interface for customer experience & business strategy
• Manage UX writing standards and content guidelines to ensure consistency, easy understanding and in line with the goals of the business
• Conduct competitor research to benchmark with the industry
• Assist Line Manager in other tasks assigned

Requirements

• 2 year+ experience in UI/UX writing is preferred
• Experience in customer experience; and/or, operation management; and/or, marketing content in E-commerce is a plus
• Understanding of UX Design Fundamentals
• Excellent in both English and Vietnamese language (writing, editing, proofreading)
• Excellent analytical skills and ability to make a judgment based on logical reasons
• Well-developed interpersonal and communication skills
• Quick learning, adaptive and flexible
• Street smart and down to earth
• Committed, result-oriented, willing to go the extra miles for goal achievement
• Like challenging goals and a fun environment