Content Designer

Content Designer (UX Writer)

Duration: 9 Months (Possible extension or conversion)

Location: Remote

Remote: Candidate must be in one of these states. North Carolina, Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming will be allowed to maintain their current residence and work remotely.

The successful candidate collaborates well with others and thrives in a team dynamic. They will have UX content writing experience. Experience in technical writing for complex applications is MUST.

Interview process: phone screen with HM followed by a second panel interview

What you'll be doing:

• Collaborate with product designers, product managers, researchers, and developers to create user-centric copy, including navigation, empty and error states, and other UX elements in the end-to-end digital experience
• Write and optimize microcopy, instructional text, and other UX elements to facilitate intuitive user interactions
• Help develop and execute content strategy for our custom-facing portals, ensuring alignment with user needs and business goals
• Support content style guide and best practices for consistent messaging and tone across all business-to-businessconsumer digital touch points
• Participate in user research and leverage data-driven insights, including analytics and customer feedback, to enhance content effectiveness and user engagement
• Collaborate with other departments to ensure regulatory compliance and industry standards for content
• Adapt efficiently to changing project timelines and / or requirements, demonstrating a proactive approach to content
• Develop and document content and information architecture, ensuring smooth user flows

What we're looking for:

• Bachelor’s degree in English, Communications, Journalism, or related field
• 3-5 years of relevant writing experience for digital audiences
• Experience in technical writing, UX writing, microcopy, content strategy, information architecture, and structure for complex applications
• Strong portfolio showcasing intuitive UX writing samples
• Understanding of Web Accessibility Content Guidelines (WCAG) and writing accessible content
• Proficient written and verbal communication skills
• Strong time-management skills with the ability to manage multiple projects and stakeholders
• Familiarity with Figma / FigJam, Microsoft 365, Jira / Confluence, and other design tools

Preferred skills:

• Basic understanding of HTML / CSS is a plus
• Experience in health insurance, healthcare, insurance, or financial services is a plus

About Us:

Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com

Benefits:

SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer:

SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.