Job description
Tesla is seeking a Technical Writer to join the Tesla Energy Team in Hayward, CA. You will manage technical content for various Tesla Energy products, enabling service technicians to meet Tesla’s standards through accurate, accessible, and streamlined documentation.
As the bridge between global technicians and the larger-scale, global service network, you will need to develop a strong understanding of how Tesla’s energy products work. By using in-house tools, partnering with engineers from service, quality, and design, and working collaboratively with diagnostics, training, technical operations, and other teams, you will contribute to the growth and acceleration of various products such as Megapacks and Superchargers.
What You'll Do
- Communicate and collaborate with subject matter experts (engineers, technicians, and product managers) to build strong working relationships and gather information
- Understand technical problems and communicate them effectively to non-technical people
- Validate information for accuracy and use a routing and review process for document approval
- Edit content according to a style guide and enforce organization standards
- Optimize content for AI parsing by implementing consistent structure, adding metadata, and consistently updating content for accuracy
- Migrate content to new templates and platforms
- Manage tasks and information flow using collaboration software (such as JIRA, SharePoint, and custom databases)
What You'll Bring
- Degree in English, Technical/Professional Writing, Communications, or equivalent experience
- 4+ years of Technical Writing experience in a high-tech environment collaborating with technical subject matter experts, or in a similar product-focused role
- Experience using AI applications in daily life or in the work environment, and a curiosity about leveraging and improving them
- Cheerful outlook and flexibility toward frequent change and inevitable mid-project priority modifications
- Familiarity or experience with HTML, XML, and DITA
- Ability to manage multiple documentation projects by addressing priorities and following processes
- Experience creating visual content that directly goes with text within documents, such as taking photographs and editing them to include callouts and zoom-ins, and/or pulling images from engineering databases
Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Medical plans - plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Expected Compensation
$84,000 - $156,000/annual salary + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
