Job description
The Dupps Company continues to grow and expand as a 90-year leading manufacturing company providing large industrial equipment and on-going customer service and maintenance repair in the Rendering/Oil Seed Industry which provides recycling equipment that benefits the animal protein, fertilizer, and renewable fuel industries. The Dupps Company is headquartered in Germantown OH with additional repair/manufacturing facilities in Ankeny IA, Atlanta GA, Butler KY, Oklahoma City OK, and Toccoa GA.
Benefits:
- 401(k) matching with Annual Bonus Opportunities
- ANTHEM Blue Cross/Blue Shield Medical Insurance
- Vision & Dental insurance
- Employee Assistance Program (EAP)
- Life insurance (2 times your annual salary)
- Paid Time Off (PTO) – Beginning with 3 weeks per year
- Professional Development Assistance
- Tuition Reimbursement & Employee Referral Programs
- 9 Paid Holidays annually
Responsibilities for this position include:
- We’re looking for a technical writer to develop clear, accurate, sales-order–specific operation and maintenance manuals for equipment we manufacture. You’ll transform engineering data, BOMs, and customer specifications into deliverables that support safe operation, efficient installation, and effective service—tailored to each order.
- Create, edit, and publish sales-order–specific equipment manuals, including operation, installation, commissioning, maintenance, troubleshooting, and parts documentation.
- Interpret engineering drawings, models, P&IDs, wiring diagrams, test procedures, and BOMs to produce accurate, configuration-specific content.
- Collaborate with Engineering, Production, Quality, Service, and Sales to capture order-specific variants, options, and customer requirements.
- Standardize content using templates, style guides, controlled terminology, and reusable components while accommodating order-level differences.
- Produce illustrations and schematics (e.g., callouts, exploded views) from CAD or photos; annotate for clarity and safety.
- Incorporate safety, regulatory, and compliance content (labels, warnings, certifications) relevant to the specific build and destination market.
- Manage document versions through the product lifecycle: quote, order, as-built, factory acceptance, shipment, and post-install updates.
- Maintain source content in a structured authoring environment (e.g., DITA/XML or component content management) to enable reuse and rapid turnaround.
- Deliver manuals in requested formats (PDF, web/HTML, interactive/embedded) and integrate with customer portals or device HMIs when applicable.
Qualifications for this position:
- Bachelor’s degree in Technical Communication, Engineering, or related field; equivalent experience considered.
- 3+ years creating equipment manuals or similar documentation in a manufacturing or industrial environment.
- Proven ability to read and interpret mechanical and electrical drawings, schemas, and specifications.
- Proficiency with authoring tools (e.g., Adobe FrameMaker, InDesign, MadCap Flare, Oxygen XML/DITA) and graphics tools (e.g., Illustrator, Snagit, CAD viewers).
- Strong grasp of safety standards and compliance (e.g., ISO/IEC, ANSI/OSHA, CE/UKCA) and how they apply to manuals.
- Excellent writing, editing, and information architecture skills; ability to tailor content to operators, installers, and service technicians.
- Experience with version control and content/PLM systems (e.g., Git, Windchill, Teamcenter, Arena, or CCMS).
- Comfortable working from as-built data, change notices, ECNs/ECRs, and collaborating on the shop floor.
Preferred Qualifications:
- Experience with interactive manuals, 3D illustrations, AR/QR-linked procedures, or embedded help in HMIs.
- Familiarity with field service workflows, CMMS, and spare parts catalogs.
- Translation/localization workflow experience and terminology management.
- Knowledge of single-sourcing strategies and content reuse taxonomies for configure-to-order (CTO) or engineer-to-order (ETO) products.
To Apply:
Submit a resume, two samples of relevant equipment manuals (or excerpts), and a brief note describing your role in producing them and the tools used. Resume and information can be emailed to jdorn@dupps.com.
Please note:
Due to the high volume of applications, we will only be reaching out to candidates whose qualifications closely align with the role requirements. We appreciate your interest and understanding. No 3rd party resumes and/or applicants considered at this time. Unsolicited resumes will become property of The Dupps Company.
