Content Designer

Responsibilities

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

About the team

The TikTok Shop team's mission is to create a world class e-commerce experience that helps TikTok users find and discover amazing new products and goods. We're looking for an experienced Content Designer with e-commerce expertise to help shape UX strategies and craft content experiences that meet the needs of our users, in particular for our UK, EU and Japan markets.

You'll actively build relationships with stakeholders including Product Management, Product Design, Brand, Marketing, Engineering, and Localization teams to create engaging experiences, and also promote content design within TikTok. You will also partner closely with Content Designers across the TikTok Shop ecosystem, and be a pivotal partner in defining our local and global content strategies.

Responsibilities

• Execute content design and UX writing for TikTok Shop workstreams in the UK, EU and Japan markets
• Drive content execution for regional new markets launches
• Collaborate with and influence design, product, research, and marketing teams in a fast-paced, work environment
• Meet and align with teams globally to drive a cohesive product narrative
• Lead initiatives to improve our processes and increase our ability to drive impact
• Craft, proofread, and edit concise, conversational product UI content
• Contribute to and evolve TikTok Shop's regional content, voice, and style guidelines
• Participate in design critiques to drive consistency and improve content quality across TikTok Shop

Qualifications

Minimum Qualifications:

• 4+ years of content design experience, with a portfolio including, but not limited to: user interface copy, microcopy, user education, direct or transactional emails, style guides, and product launch content
• Experience creating content for global audiences and working in cross-cultural environments
• Strong cross-team collaboration and communication skills and the ability to drive alignment with partners and stakeholders
• Self-starter who can manage multiple projects in a fast-paced environment and stay focused when faced with changing requirements
• Experience collaborating with Product Management, Design, Legal, Engineering, and Localization teams

Preferred Qualifications:

• Experience in e-commerce and/or social media

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.