UX Content Writer

Role: UX Content Writer

Schedule: Hybrid T-TH San Jose, CA

Tasks description:

• For evals, perform SxS comparisons using a predefined rubric for text, chat, factuality, multimodal, and safety.
• For content creation, create new data for use in eval sets or training from seed data, inspirational examples, or guidelines.
• Create content through model redteaming, prompt writing/engineering, and producing reports on loss patterns that might be relevant to building new eval sets
• Prompt and Other generative AI writing for internal or external use.
• Editorial Deliverables, including reviewed copyedited, and technically verified content.
• Review of generative AI outputs for quality, rewrites, and editing from internal and external inputs

Skill Set:

• Understanding of JSON & HTML
• From finance domain.
• Technical writing or prompt writing experience
• Ability to create, compile, and organize technical prompts for internal and external use.
• Review, revise, modify, or edit prompts prepared by others.
• Ability to do repetitive tasks
• Familiarity with enterprise data

Experience:

• Finance domain experience

Education:

• Advanced degree PhD/Masters in English, communications, HCI, journalism, a writing-intensive humanities discipline

Mandatory Skills:

• Understanding of JSON & HTML
• Technical writing or prompt writing experience
• Ability to create, compile, and organize technical prompts for internal and external use.
• Review, revise, modify, or edit prompts prepared by others.
• Ability to do repetitive tasks
• Familiarity with enterprise data

Desired Skills:

• Excellent writing and editing skills for a broad range of audiences
• Strong prioritization, organization, and project management skills; ability to find the right balance between process and flexibility.
• Interest in software, machine learning, data and finance
• Ability to manage multiple competing priorities in a fast-paced, constantly changing environment
• Self-driven with ability to work independently
• Experience working with user research, data, and customer feedback; ability to synthesize these into specific content choices as well as a broader content strategy