Technical Writer

AAON, Inc. Redmond, OR

Job description

The Technical Writer is responsible for developing, editing, and maintaining accurate and user-friendly product documentation that supports AAON’s HVAC systems and components. This role ensures that technical content is clear, consistent, and aligned with company standards. The ideal candidate will collaborate across departments to gather information and deliver high-quality documentation for internal and external use. Strong attention to detail, organizational skills, and the ability to manage multiple projects are essential for success.

The Technical Writer plays a key role in ensuring that AAON’s product documentation is accurate, accessible, and up to date. This includes creating manuals, guides, and technical content that support product understanding and usability.

Primary Duties May Include, But Are Not Limited To:

Prepare and maintain technical documentation, including user manuals, installation instructions, and product guides
Organize and improve the structure and accessibility of technical content and supporting assets
Collaborate with engineering, production, and marketing teams to gather accurate and timely information
Develop communication materials for digital platforms, including website and social media
Create product labels and technical sheets as requested by Engineering or Production
Edit and maintain pricing sheets and controls-related documentation
Follow established procedures to proofread and revise existing documentation
Manage production timelines to align with product updates and new releases
Support cross-departmental initiatives by providing clear and consistent written content
Perform other duties as assigned

Education And Experience Requirements:

Requires a High School Diploma or equivalent and experience in technical writing, particularly in the development of user manuals, installation instructions, and technical guides,

Knowledge, Skills, And Abilities:

Excellent written and verbal communication skills
Strong attention to detail and commitment to documentation accuracy
Ability to collaborate effectively with cross-functional teams
Familiarity with documentation tools and content management systems
Proficiency in Microsoft Office, Adobe Creative Cloud, Workiva, and database management software
Ability to manage multiple projects and meet deadlines in a fast-paced environment
Understanding of technical concepts and ability to translate them into user-friendly content

Or any combination of education and experience, which would provide an equivalent background.

Competencies:

Detail oriented
Highly motivated
Flexibility
Personal Effectiveness and credibility
Collaboration Skills
Time Management
Ability to handle multiple projects at one time with strong attention to detail

Requirements:

Visual and auditory acuity for presentations and customer interactions
Mental focus for planning, analysis, and decision-making
Ability to manage multiple priorities and meet deadlines

Essential Mental Functions:

Communicates effectively in written and spoken form.
Possesses excellent interpersonal relationship skills.
Exhibits good decision making and analytical problem solving abilities.
Demonstrates strong multi-tasking capabilities and organizational skills.
Works effectively in a team environment.
Works effectively in a fast-paced high-pressure environment.

Essential Physical Functions:

Lift up to 50lbs.
Sit or stand for up to 95 percent of work hours.
Periodic visits to the manufacturing facility with seasonal hot and cold temperatures, dust, and some chemical fume exposure.

Benefits And Compensation Summary:

We take care of our people. We offer competitive compensation and robust benefits to all full-time team members, including: