Technical Writer

Job: 3040800

Location: Chandler, Arizona (Hybrid)

Role Overview: A Technical Writer is sought to work with development and product managers, engineers, technical trainers, and other technical writers to create and refine technical documentation. The role requires a hands-on approach to the technology and products being documented. The objective is to enhance and expand current documentation, providing a variety of learning tools for customers.

Key Responsibilities

• Translate technical information into clear, concise, and effective documentation for both technical and non-technical audiences.
• Assist in defining documentation standards, style, and terminology.
• Deliver post-sales content for online documentation and provide UI text for UX and Engineering staff.
• Integrate graphics and illustrations to improve documentation quality and usability.
• Work cross-functionally with SMEs in Engineering, Field Support, Sales, Training, and Product Marketing.

Required Qualifications

• Education: A Bachelor’s degree in technical writing, communications, or a related field is required. Technical writing or communications certifications are also acceptable.
• Experience: A minimum of 3 years of experience in technical writing is necessary.
• Technical Skills: The position requires hands-on experience with JIRA and Confluence. Candidates should possess strong oral, written, analytic, and organizational skills.

Preferred Qualifications

• Experience in writing online help and knowledge base articles.
• Experience working in an Agile environment.
• Experience in network and/or cloud security is a plus.

Company Overview

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Benefits