Content Strategist

Content Strategist

Remote. Must be located in EST/CST or have proven experience in EST.

Job Description

Solution Lifecycle:

• Leads content strategy and creation, while ensuring high-quality and consistent experience.

Discovery and Sprint:

• Participates in and contributes to rapid alignment workshops and discovery sessions
• Leads voice and tone discovery workshops and interviews, when applicable
• Conducts and assists customer research and interviews
• Conducts competitive analysis and collects industry best practices for UX writing
• Educates on the benefits of the content practice and processes among team members and stakeholders

Deliverables:

• Drafts voice and tone guidance
• Creates a roadmap of content and outlines how that can be integrated with design and business goals

Delivery:

Roadmap:

• Collaborates with Product Owner and team members to translate business requirements into a solution for customer validation and/or delivery
• Determines and communicates recommendations related to content deliverables and dependencies
• Advises on backlog building and the creation of user stories for content
• Works with the product owner and stakeholders to understand requirements for content

Sprints:

• Works with design to draft user-friendly content that is consistent with established voice and tone and supports business goals
• Collaborates with design team to incorporate content into flows
• Ensures content, consistency across OpCos and work streams
• Attends sprint demos and provides context for why content and voice was chosen
• Conduct quality assurance alongside design quality assurance
• Synthesizes feedback from team members and stakeholders into the best experience for the user
• Incorporates and advocates for content, standards, and guidelines
• Participates in scrum ceremonies and program increment (PI) planning
• Advances content related documentation in partnership with analysts

Releases:

• Supports team during pre-release or release activities when applicable

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.