Job description
Our client is seeking a UX Content Writer to join their team.
Title: UX Content Writer
Location: Remote (EST/CST)
Conversion opportunity typically 6 months-1 year.
Pay Rate: $40-43/hr onw2
Interview process: phone screen with HM followed by a second panel interview
The successful candidate collaborates well with others and thrives in a team dynamic. They will have UX content writing experience
What You'll Be Doing
- Collaborate with product designers, product managers, researchers, and developers to create user-centric copy, including navigation, empty and error states, and other UX elements in the end-to-end digital experience
- Write and optimize microcopy, instructional text, and other UX elements to facilitate intuitive user interactions
- Help develop and execute content strategy for our custom-facing portals, ensuring alignment with user needs and business goals
- Support content style guide and best practices for consistent messaging and tone across all [business-to-business][consumer] digital touch points
- Participate in user research and leverage data-driven insights, including analytics and customer feedback, to enhance content effectiveness and user engagement
- Collaborate with other departments to ensure regulatory compliance and industry standards for content
- Adapt efficiently to changing project timelines and / or requirements, demonstrating a proactive approach to content
- Develop and document content and information architecture, ensuring smooth user flows
What We're Looking For
- Bachelor’s degree in English, Communications, Journalism, or related field
- 3-5 years of relevant writing experience for digital audiences
- Experience in technical writing, UX writing, microcopy, content strategy, information architecture, and structure for complex applications
- Strong portfolio showcasing intuitive UX writing samples
- Understanding of Web Accessibility Content Guidelines (WCAG) and writing accessible content
- Proficient written and verbal communication skills
- Strong time-management skills with the ability to manage multiple projects and stakeholders
- Familiarity with Figma / FigJam, Microsoft 365, Jira / Confluence, and other design tools
Preferred Skills
- Basic understanding of HTML / CSS is a plus
- Experience in health insurance, healthcare, insurance, or financial services is a plus
