Job description
Why Ingram Micro?
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.
What you'll do as a Technical Content Writer?
- Creating articles, training materials, and updates across all Xvantage™ pillars while maintaining consistency and high quality
- Writing and editing various types of technical documentation such as user manuals, user documentation, tutorials, user guides, specifications, and instruction manuals
- Gathering and researching technical information from internal and external sources
- Developing models for vertical markets, campaigns and ad models and conducting research studies
- Ensuring translation of technical details into friendly documents and articles
- Developing content ideas and topics for help articles aligned with the main topic tree
- Regularly updating content based on release notes
- Publishing and managing content across designated platforms and tools
- Collaborating with cross-functional teams, such as engineers, software developers, product development teams, product designers, and other stakeholders, to gather necessary information and better understand complex information
What you'll bring?
- Fluency in English (B2-C1)
- Good technical knowledge (ability to understand and recreate technical texts)
- 1-3 years of functional experience on a content writer, content creation or a similar role is considered as an advantage
- University degree in Marketing or similar (an advantage)
- Experience with content creating tools (Zendesk and Kentico are a plus) as well as MS Office
- Ability to perform duties with accuracy and a strong degree of urgency;
- Ability to multi-task and respond to rapid change
What we have for you:
- Competitive salary & Bonus system? – Yes, of course!
- Additional health insurance & life insurance? – A very good one, by the way.
- Food vouchers & Transport Allowance? – Absolutely!
- Well-being Program & Multisport card? – We care about our health, so yes!
- Referral and baby bonus? – No doubt about it.
- Paid holiday days increasing in time? – Of course.
- Company discounts, that are actually usable? – You bet!
- Language courses? – Just choose one of five languages.
- Free access to LinkedIn Learning Platform? – Yes, yes, yes.
- Many trainings and academies, including opportunity for ACCA certification? – Obviously.
- Great career growth and development opportunities? – Let’s see… Yes!
- Hybrid type of work? – Absolutely!
- Recognition awards? – Of course.
- Trending social media accounts (TikTok, Instagram, Facebook etc.)? – go and check for yourself
- Modern office space with free coffee and hot beverages? – And the coffee is actually good!
Interested? We thought so – apply now.
Hashtag: #IngramMicroBulgaria
Salary range
Not specified
Date posted
22nd April 2025
Commitment
Full-Time
Place of work
Sofia, BG (Hybrid)