Sr. UX Writer

Job #: 3038204

Job Description: Sr. UX Writer

Location: San Antonio, Texas (Remote)

Role Overview

We are seeking a Sr. UX Writer to create high-quality, user-centered digital content that enables cohesive and compliant experiences. This role focuses on developing content for digital landing pages and user journeys, helping prospective members understand products, eligibility, and benefits. The ideal candidate will combine content strategy and UX writing with design execution in Figma, collaborating with design and product teams.

Key Responsibilities

• Define page requirements and create clear, user-focused content for digital landing pages and member acquisition experiences, such as eligibility, onboarding, and product bundling.
• Develop and execute end-to-end page content, including headlines, body copy, and microcopy.
• Lay out pages in Figma using established AEM patterns and design systems; this includes selecting components and editing elements like buttons and headers.
• Write microcopy for user flows, ensuring clarity and usability.
• Collaborate with design teams to refine layouts and optimize page structure using pre-built design system elements.
• Apply human-centered design principles, user testing feedback, and content design principles to improve content.
• Ensure all content adheres to SEO best practices, accessibility standards (WCAG), and brand guidelines.

Required Qualifications

• Experience: 5+ years of experience in UX writing, content design, or digital content strategy, preferably in a large enterprise environment. Experience creating digital landing pages and conversion-focused content is necessary.
• Technical Skills: Hands-on experience with Figma is required, including navigating design files, editing components, and building pages using a design system. A strong understanding of user experience (UX) principles, content strategy, SEO best practices, and accessibility standards (WCAG) is also required.
• Certifications: A UX Writing or UX Content Certification is required.

Preferred Qualifications

• Experience with Adobe Experience Manager (AEM).
• Background in the financial services or insurance industry.
• Familiarity with microcopy development for user flows and transactional experiences.
• An accessibility certification (WCAG) is helpful.
• AI prompting or content automation experience is helpful.

Additional Details

The interview process will include a 45-minute interview and a portfolio walkthrough.

The portfolio should focus on landing pages and digital experiences.

Company Information

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Benefits

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at benefits@apexsystems.com or 804-523-8228.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.