Senior UX Writer

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

Senior UX Writer role at Paylocity:

As a Senior UX Writer at Paylocity, you'll play a critical role in shaping clear, engaging, and user-centered content for our products. Working closely with product designers, researchers, product managers, and engineers, you will craft copy that enhances usability, simplifies complex concepts, and aligns with our brand voice. You are an expert communicator, a meticulous editor, and a strategic thinker who understands the value of language in creating intuitive, effective user experiences. This role will report to the Manager of Content Design.

Responsibilities

• Develop, edit, and review UX copy across various platforms and products to ensure clarity, consistency, and alignment with Paylocity’s brand voice and user experience standards.
• Collaborate with cross-functional teams—including design, product, and development—to ensure content enhances functionality and supports user journeys across digital products.
• Conduct user research, gather insights, and leverage data to inform and validate content decisions, ensuring that copy resonates with the intended audience.
• Advocate for UX writing best practices and contribute to the creation and maintenance of a content style guide to ensure consistency across all Paylocity products.
• Collaborate with localization teams to ensure content is adaptable and relevant across different languages and regions, supporting global accessibility.
• Apply accessibility best practices to ensure that all content is inclusive and functional for users with varying abilities, including screen reader compatibility and plain language standards.
• Contribute to content strategy by identifying areas for content improvements and collaborating on solutions to enhance the overall product experience.
• Stay current with industry trends in UX writing, design, and technology to drive innovative content solutions within the team.

Required Experience

• Bachelor's degree in communications, English, Journalism, or a related field, or 5-7 years of applied experience in content design or UX writing.
• Exceptional communication, writing, and editorial skills, with experience crafting content for digital products.
• Ability to tackle complex communication challenges and simplify them for a diverse range of users.
• Proven ability to work within and influence cross-functional teams, including product, design, and engineering.
• Strong experience in content strategy, information architecture, and interaction design.

Soft Skills

• Strong communicator and problem-solver with the ability to influence and advocate for UX writing best practices.
• Relentlessly curious about user needs, content trends, and industry advancements.
• Passionate about delivering an exceptional user experience and willing to push for content that benefits the end-user.

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.